Privacy Policy

Last updated: 26 August 2026

This Privacy Policy explains how VDMG Enterprises Limited collects, uses, stores and protects personal information when you visit our website, contact our team or use the computer systems design and computer integrated systems design services we provide. The services described on this website are developed and operated by the developer VDMG on behalf of VDMG Enterprises Limited, a company registered in Hong Kong with its registered office at Rm 4001, 40/F, TWR ONE LIPPO CTR, 89 QUEENSWAY, Admiralty, Hong Kong (HK). We encourage you to read this policy carefully and to contact us if you have any questions about how your personal information is handled.

1. Introduction and Scope

This Privacy Policy describes the practices of VDMG Enterprises Limited, together with its authorised developers and subprocessors, in relation to personal information collected through the website at https://www.vdmg.buzz, through direct communications such as email and telephone, and through the delivery of professional services. The policy applies to individuals who browse our website, submit enquiries, request quotations, enter into service agreements or otherwise interact with our organisation.

Personal information means any information relating to an identified or identifiable natural person. That includes data such as your name, email address, telephone number, organisation, job title and any other details you choose to provide, as well as technical information collected automatically when you visit our site. The policy covers all such information regardless of whether it is collected directly from you or from publicly available sources that you have authorised us to rely upon.

By using our website or contacting our team, you acknowledge that you have read and understood this policy. If you do not agree with the practices described here, you should avoid submitting personal information to us or using the services. However, we would always prefer to address a concern directly, so please do not hesitate to reach out to the contact details set out in the final section of this document.

2. The Developer and the Company

The digital products and technical services presented on this website are developed and operated by the developer VDMG. VDMG acts as the technical builder and operator of the website and associated systems, working on behalf of VDMG Enterprises Limited, the corporate entity responsible for the commercial relationships described in our Terms of Service.

VDMG Enterprises Limited is the data controller for the personal information described in this policy. Our company is incorporated in Hong Kong and maintains its registered office at Rm 4001, 40/F, TWR ONE LIPPO CTR, 89 QUEENSWAY, Admiralty, Hong Kong (HK). This address is the primary point for formal correspondence and data protection matters.

Where the developer VDMG processes personal information on our behalf, for example when operating the website infrastructure, processing contact forms or maintaining support systems, it does so under our instruction and in accordance with written data processing arrangements. In all cases we remain accountable to you for the processing that takes place in connection with the services we provide.

3. Information We Collect

We collect several categories of personal information, depending on how you interact with us. The first category is information you provide directly. When you complete a contact form, send an email, call our support desk or meet with our consultants, you may provide your name, email address, telephone number, organisation name, job title, project details and any other information included in your message.

The second category is information collected automatically. When you browse our website, our servers and analytics tools may record your internet protocol address, browser type, operating system, pages viewed, time spent on the site, referring pages and similar technical data. This information helps us understand how visitors use our website and allows us to improve its performance and security.

The third category is information received during service delivery. If you engage us for a project, we may collect business contact details of your employees, technical configuration data about your systems and any other information reasonably necessary to design, build, integrate, secure or maintain your computer systems. We collect only the information that is relevant and proportionate to the work being undertaken.

4. How We Use Your Information

We use personal information for purposes that are clearly connected to our relationship with you. That includes responding to enquiries, preparing quotations, entering into contracts, delivering professional services, providing support and maintenance, invoicing and accounting, and fulfilling our legal and regulatory obligations.

We also use information to improve our services and website. Aggregated and anonymised usage data helps us understand which parts of our website are useful, which technical approaches perform well and how we can make our services more effective for clients. Where we can, we work with anonymised data so that individual users cannot be identified.

From time to time we may send you information about services, updates or industry topics that we believe may be relevant to your organisation. We will only send such communications where we have an appropriate legal basis to do so, and every communication will include a simple way to opt out of future messages. We do not sell personal information to any third party at any time.

5. Legal Bases for Processing

Where the law requires us to identify a legal basis for processing personal information, we rely on one or more of the following. First, we process information to take steps at your request prior to entering into a contract and to perform the contract once agreed. This is the basis for most processing connected with quotations, service delivery, invoicing and support.

Second, we process information where we have a legitimate interest in operating our business effectively. This covers activities such as maintaining the security of our systems, preventing fraud, responding to enquiries and improving our services. We always balance those interests against your rights and freedoms, and we will not process information where your interests override ours.

Third, we process information where you have given your consent, for example where you opt in to marketing communications or where you choose to provide special categories of information. Where consent is the basis for processing, you may withdraw your consent at any time without affecting the lawfulness of processing that took place before withdrawal. Fourth, we may process information where necessary to comply with a legal obligation.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device by your web browser. They allow our website to remember your preferences, understand how the site is used and keep the service secure and reliable.

We use essential cookies that are required for the website to function correctly, such as those that remember your navigation choices or that support security measures. We may also use analytics cookies that help us count visitors and understand which pages are popular. These analytics cookies collect information in a form that does not, in the ordinary course, directly identify you.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can usually choose to receive a warning before a cookie is stored. Please note that disabling certain cookies may affect how the website behaves, and some features may not work as intended. We will always comply with applicable rules about obtaining your consent before placing non-essential cookies.

7. How We Share Information

We do not sell, rent or trade your personal information. We share information only in limited circumstances and only to the extent necessary for the purposes described in this policy. We may share information with our developers, technology providers, hosting providers and other subprocessors who support the operation of our website and services, always under written agreements that require them to protect your information.

We may share information with professional advisers such as accountants, lawyers and auditors where necessary for the proper conduct of our business. We may also share information with government authorities, regulators or law enforcement agencies where we are legally required to do so, or where we believe in good faith that disclosure is necessary to protect the rights, safety or property of our organisation or others.

If our business undergoes a merger, acquisition, restructuring or sale of assets, personal information may be transferred as part of that transaction. In such a case we will take reasonable steps to ensure the recipient continues to protect your information consistently with this policy, and we will provide notice where the law requires it.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the one in which you reside. This is because our website infrastructure, cloud service providers and development teams may operate from multiple jurisdictions, including Hong Kong and other locations in Asia and beyond.

Where personal information is transferred across borders, we take steps to ensure that appropriate safeguards are in place. That may include entering into standard contractual clauses recognised by applicable data protection law, relying on adequacy decisions where they exist, or applying additional security measures to protect the information in transit and at rest.

We will only transfer personal information where we can provide a comparable level of protection to the one it enjoys in its country of origin. If you would like more detail about the safeguards applied to a particular transfer, you may contact us using the details at the end of this policy and we will provide what information we are permitted to disclose.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as otherwise required by law. For enquiries and quotations, we typically retain the relevant information for a period of a few years so that we can respond to follow-up questions and maintain accurate records of our correspondence.

For clients with active service agreements, we retain the information needed to deliver services and to meet our accounting and tax obligations for the period required by applicable law, which in Hong Kong and many other jurisdictions is several years after the relevant transaction. Information that is part of our legitimate record keeping, such as invoicing data, is retained in line with statutory requirements.

When information is no longer needed, we take reasonable steps to delete it or to anonymise it so that it can no longer be associated with you. Retention periods are reviewed regularly, and we aim to keep data for the minimum period consistent with legal and operational needs.

10. Data Security

We take the security of personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure. These measures include encryption of data in transit and where appropriate at rest, access controls that restrict information to staff who need it, and secure handling of credentials and other sensitive material.

Our technical teams apply industry standard practices such as regular patching, vulnerability monitoring, security reviews and controlled deployment procedures. We conduct periodic reviews of our security posture and adjust our controls as new risks and technologies emerge.

No method of transmission or storage is completely secure, and we cannot guarantee absolute protection. If we become aware of a data security incident that affects your personal information, we will take reasonable steps to notify you and any relevant authorities in line with our legal obligations, and to help you understand what has occurred and how to protect yourself.

11. Privacy for Children

Our website and services are directed at businesses and professionals, and we do not knowingly collect personal information from children. A child means an individual below the age at which they can lawfully provide consent to the processing of their personal information in their jurisdiction, which is commonly 13, 16 or 18 years depending on the law that applies.

We do not design our services for use by children, and we do not expect children to provide us with personal information. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.

If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us using the details at the end of this policy. We will cooperate fully to understand the situation and to remove any information collected from a child inappropriately.

12. Your Rights and Choices

Depending on the law that applies to you, you may have a number of rights in relation to your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, and the right to request erasure of information where it is no longer needed.

You may also have the right to object to certain processing, to request restriction of processing, to request that your information be provided to you in a structured and portable format, and to withdraw any consent you have given. Where the processing is based on legitimate interests, you may object, and we will stop unless we demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact us using the details in the final section. We will respond within the timeframes required by applicable law, usually within one month. Before responding we may need to verify your identity, and we will never charge a fee unless a request is manifestly unfounded or excessive. You also have the right to lodge a complaint with the relevant data protection authority.

13. Third Party Links and Services

Our website may contain links to external websites and services operated by third parties, including government portals, industry associations, partner organisations and public resources. These links are provided for your convenience, and we do not control the content or the privacy practices of the sites they lead to.

Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policy of any external site before you submit personal information to it. We are not responsible for the privacy practices of third parties, even where we have linked to their resources for reference purposes.

Similarly, the services we deliver may involve third party software and platforms, such as cloud providers, database systems or application tools. Those providers process information under their own terms and privacy policies, and we select them carefully and require appropriate safeguards where personal information is involved.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or the services we provide. When we make changes, we will revise the last updated date shown at the top of this page and will take reasonable steps to bring significant changes to your attention.

Where a change is significant and we hold your contact details, we may notify you directly by email. In other cases, we will rely on the updated version of this page being made available on our website. Your continued use of our website or services after changes take effect will be taken as acceptance of the updated policy.

We recommend that you review this page periodically to stay informed about how we protect your personal information. If you have any concern about a proposed change, you may contact us before it takes effect, and we will consider your views wherever we reasonably can.

15. Contact Information

If you have any questions, comments or requests concerning this Privacy Policy or the handling of your personal information, please contact us through any of the following channels. We aim to respond to all privacy enquiries within one working day, and to resolve substantive concerns as quickly as possible.

You may reach us by email at support@vdmg.buzz or by telephone at +12674802615. You may also write to us at our registered office address: VDMG Enterprises Limited, Rm 4001, 40/F, TWR ONE LIPPO CTR, 89 QUEENSWAY, Admiralty, Hong Kong (HK).

When you contact us, please describe the matter clearly and include any reference numbers you have so that we can handle your enquiry efficiently. We treat all privacy requests seriously and will never penalise you for exercising your rights.